Refund policy

Our 100 night money back guarantee

We believe in love at first sight (or on the first night… but we understand that not everyone falls in love so fast and that’s why we give you 99 additional nights so you can fall in love with your blanky. And if it was just not meant to be... We will return your money. While for Portugal and Spain returning your blanky is free, for the rest of Europe you will be asked to pay the shipping cost before the pick-up is scheduled.

If you want to return your blanky fill out this form.


1)   Our carriers pick the products from the address it was delivered to or from the new address you provided.
2)   The blanket is inspected by our team in order to access any permanent damage it may have suffered (please note that any products that are not returned in their original package or suffer incorrect usage, such as physical damage or permanent stains, will not be accepted. We donate all returns to institutions, and any damage such as this makes it impossible for us to give the products a second life.)
3)    If your return is accepted, we will either refund you to the original payment method initially used or send you a new blanket (if it’s an exchange).

Note that any returned blanket or product will not be eligible for additional subsequent trials (i.e. If you return a Blanket, you will not be eligible for another 100 Night Trial on future orders).

Our manufacturing warranty

The types of defects covered by our warranty policy are:

  1. Problems with the cover’s zipper;

  2. Physical defects of the blanket which lead to breakages or other problems that are not due to misuse;

  3. Holes or loss of glass grains from the inner blanket caused by improper manufacturing finish.

​Our policy does not cover claims arising from improper use of the blanket or of sales made outside our website. In case of doubt, please contact our team so that we can analyse your case.

Once the warranty is activated, we will try as a first approach to repair your blanky, if this is not possible, we will replace it with a new one. In order to activate the warranty, please fill out this form.